A:Leave yourself enough time- Whether you’re tanning for that special occasion or as part of your weekly routine, ensure you leave enough time for application and development of your tan. Generally, it takes around 15 minutes to apply the tan. Development time is 8 hours before rinsing off the developer.

A: Just before you apply your Tropic Tan Mousse, apply your favourite moisturiser to any dry areas such as your hands, feet, ankles, knees and elbows. After applying Tropic Tan to your body, use the excess product on your mitt and gently glide over your hands and feet. We recommend rinsing your hands off 1 hour after application so they don't over develop.

A: The longer you leave the solution on, the darker the tan- the longer the active ingredients in the tan are able to be left on the skin, the darker the skin will become. We recommend 8 hours before rinsing.

Don't rinse off with soap- gently rinse off excess topical bronzers/colour in the shower with your hands to ensure that the active tanning ingredient is distributed evenly and not scrubbed off.

Pat yourself dry gently- to ensure that the tan is not rubbed off.

A:Shave or wax at least 24 hrs prior to tanning– this will ensure enough time for your pores to close and give you an even tan application.

A: We recommend you tan 1 - 2 days prior to any special event. This also allows you time to apply an extra layer of tan if you would like a deeper colour.

A: Have your goodies ready - you will need to have your:

• Moisturiser,
• Tropic Tan Applicator Mitt, and
• Tropic Tan Bronzing Mousse ready.

A: Use the Tropic Tan Exfoliating Mitt to gently exfoliate away old tan. Simply take the Exfoliating Mitt with you in the shower wet the Mitt and exfoliate away any old tan.

Handy tip: Soak in a bath or spa - Soaking in a bath or spa makes exfoliating old tan much easier as the skin is softened and top layers easier to remove.

A: After applying Tropic Tan do not shower, swim or exercise within the development time. You must avoid water or perspiration while your tan develops. You can swim once your tan has developed but swimming in the sea and chlorinated pools may result in your tan fading more quickly.

A: Once you have rinsed off the developer your tan will continue to develop for a further 24hrs. After that we recommend moisturising daily to help lock in your tan for longer.

All orders are processed within 24hrs. New Zealand orders are shipped in 1-2 business days and all international orders will shipped in 5-7 business days. All orders placed after 12pm will be processed for shipment the following business day.

Once orders are placed, they cannot be edited, added to, or cancelled. Please contact us as soon as possible if there is a problem with your order.

Orders can only be cancelled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.

We hope that you love your Tropic Tan products as much as we do. If you change your mind about your purchase, you are welcome to return your unopened, unused, undamaged, original packaging products to us within 30 days from date of delivery. 

Our returns process is easy. To start the process, please email us at tropictanofficial@gmail.com. Click to read our full Returns Policy. 

Please note we do not accept returns purchased from Tropic Tan stockists. All items purchased from retail partners must be returned to the retailer from which the products were purchased in accordance with their return policies.

How do you join Tropic Tan Rewards? It’s super easy to use! Simply visit the Tropic Tan Rewards page and select 'Join now'. 

How do I use my Tropic Tan Rewards points? Once you have signed up, you will receive 1 reward point for every dollar you spend. We also have a number of qualifying activities that you can complete when you sign up to receive additional bonus points!

To use your rewards points, log in to Tropic Tan Rewards. You can redeem your points for free products or a discount code.

When redeeming free products, the item will automatically apply to your cart.

To use your discount code, copy the code provided and proceed to checkout. Enter your code in the Promo Code field. Click Apply to see your new total before finalising your order. Only one code can be used per order.